I’m having to vacuum twice a day so that my crawling baby does not ingest this crap!!! Lets face it, Rooms to Go furniture is basically mass produced cheap junk. She said the only way I would be able to get any other compensation would be from a store manager. After wandering around the store I found a beautiful dark grey love seat. Would You Like to Convert It Into Review? Because they don’t want to “cover and fees.” And because the warranty ends after a year they would only prorate us. INTEREST FREE FINANCING UNTIL APRIL 2025* On purchases made with your Rooms To Go credit card through 2/28/21. It’s ridiculous. I called last week to voice a concern of the leather peeling. They are frauds and crooks! The whole thing shredded just as you described. Furniture to Go uses cookies to make our website work - clicking Accept or continuing to use the site means you agree to their usage. Rooms to Go will NOT replace your furniture if the tech comes out and cannot clean the FOOD or Beverage stain. Paid good money for very poor product italked with rooms to go , they said they would give me $850.00 in store credit, a year agobut now they said i can only get 45$45].00and pick up furniture, They can have this awful furnitureebut i refuse to spend another dime in rooms to go!!! Teen Bedroom Furniture at Rooms To Go. 2,721 were here. It looks like we have the same exact sofa and not only is mine cracking and peeling; its gone completely flat in one area, so now its my mission in life to let everyone know not to spend their money with Rooms To Go since they obviously don't care about the quality of their furniture or retaining customers. When comparing furniture on the basis of cost alone, Rooms To Go is typically cheaper than La-Z-Boy. When asked if peeling furniture is covered, Darvin and Value City said yes, but The RoomPlace and Ashley said no. Be prepared to wait up to 6 weeks or more. This is a courtesy service we offer to help our customers after the 1 year warranty has expired and like all products the value will depreciate over time. I emailed tell us@ rooms to go about a week ago and the most they will do is give us a $500 store credit and take back the sofa leaving us out about $1000. We are processing your message. Great Comment! We are truly sorry to hear you're having issues with your sofa! Our bookcases for sale come in a range of colors and styles to suit any part of your home. In just a few days several spots have come off completely! They MIGHT send a new seat cover or something. After two years of normal use, the bed headboard skin was peeling off. You can try to reach review author by writing a comment to the review or try one of our business solutions. www.realthanks.com, Looks like you failed to condition your LEATHER sectional, CANDI, I had a feeling it WAS white bonded leather...I saw one at the RTG outlet ithe demage sofa looked exactly like what i throw out. 2,716 were here. It is really unfortunate, however, to pay upwards of $700 to fix something worth $1400 approx. We only use the place 4 months/year and this year notice the "leather" is peeling. SHOP WITH YOUR ROOMS TO GO CREDIT CARD & ENJOY. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Started peeling everywhere we used to sit regularly and the springs underneath also gave way in 2 spots where they are now poking up. Rooms To Go - RTG is a total rip off. Rooms To Go review with 5 Comments: We purchased our sofa in 2016 and added a 3 year protection for the leather. ***, Location: 30701 West Miller Road, Brookshire, Texas 77423, United States. Rooms To Go Warranty. We would be happy to look into that for you! Selection: Out of every room in the house, the bedroom is arguably the one place you want the most comfort.At Rooms To Go, we carry a varied inventory of bedroom furniture to help you create the best atmosphere for comfort. We purchased a "leather" living room set from Rooms to go in Nov. 2014 for our vacation home. I asked for who she reports to and she would not answer me she only told me she would void out the offer of $500 (obviously she was pissed at this point). Minimum Purchase required: $599. If you want your response I purchased sofa, bed, and dresser spending over $3,000. Did you ever receive any money back for this? A kids room needs plenty of space to store toys, art supplies and other prized items. Private messages do not impact your company rating. Customer service has been no help. If you can provide a few more details, we would be more than happy to look into this further for you. Same thing happened to me with a Sophia Velgara sectional just like yours! You will be automatically registered on our site. Living room sets from Rooms To Go. Username and password will be sent to you via email. Or find a store near you: over 150 stores nationwide. Rooms To Go. $1388 to be exact. Rooms To Go - Peeling Furniture May 16, 2020 @ Pissed Consumer Write a private message as Rooms To Go verified representative. Just send us an email to TellUs@RoomsToGo.com with your feedback. Please email us at TellUs@RoomsToGo.com with your order info. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. We hope to hear from you soon! To learn more about the ways to appreciate the reviewer please visit Since NBC 5 Responds’ first report aired in April, viewers sent in … The *** sofa is peeling and cracking everywhere and ending up on the floor in pieces. Heartbroken because I really loved that sofa. It is frustrating that I have paid over $1,000 for a couch that hardly lasted 3 years. This feature is currently under development. Furniture. You will be able to edit the text before publishing. Welbro, of Maitland will renovate the retail space at 4875 Town Center Parkway and convert it to Rooms To Go at a project cost of almost $3.5 million, According to the permit, the work includes complete interior tenant … The rooms to go couch is NOT leather...it's some type of plastic/synthetic material which is now peeling off and flaking. Bought the same sofa, but in the blue/gray color. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. Rooms To Go only has a 1 year manufacturer warranty on our furniture, however it does sound like we have offered you the prorated option. The only thing they offer is an exchange of " EQUAL OR GREATER" value. Comment the review as Rooms To Go verified representative. Rooms to go furniture is trash. ¡Bienvenidos a la Página Oficial de Rooms To Go en Puerto Rico! We hope to hear from you soon! Furniture turning colors, and peeling. Please do not waist your money for trash. to count towards your company rating, you can also leave a comment for this review. Awful, awful quality. Reason of review: The 3 year warranty purchased will not cover peeling leather. You guys haven’t done anything else for me after numerous emails back and forth to that email address. Find full living room furniture sets, complete with sofas, loveseats, tables, etc. McGary's furniture looks like old peeling paint. I looked closer and by the next day it was peeling. This allows you to get a great deal on furniture year-round. I’m having to vacuum twice a day so that my crawling baby does not ingest this crap!!! ! The city issued a permit Feb. 12 for Welbro Building Corp. to renovate the former Toys R Us in The Markets at Town Center for Rooms To Go, whose CEO bought the property Oct. 30. Same lame offer that would leave us paying $1500 or more out of pocket. Stay away from Rooms to go. Today... got a message that stated that they would not cover the damages because they ONLY cover food and Beverage stains. But the I-Team found this furniture could be peeling and flaking on your living room floor. By using this website you agree to our Cookies Policy. * Rooms To Go requires no down payment equal to sales tax and delivery. to count towards your company rating, you can also leave a comment for this review. We are done with them and rather than give back a sofa that they will probably try to make money on somehow we will just cut our losses and put a slip cover over it until we get our tax money next year. Our vast storage selection includes wall storage cubes, rolling storage bins, decorative toy boxes, bookcases and trunks. Shoppers who want the largest number of choices possible may prefer Rooms To Go, as this company is … Candi Z of Katy, TX. My Beautiful Sofia Vergara sofa is now a mess because the fake leather fabric peels and I cannot find instructions on how to repair . What can be done about this? Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All At Rooms To Go, we provide an extensive selection of children's storage options that will add style to a kids bedroom, nursery or living room. Like three years ago, I purchased” leather sectional" at a Rooms-To-Go Furniture Store. You will be automatically registered on our site. We purchased our sofa in 2016 and added a 3 year protection for the leather. He explained to me that they sells set by the room or by piece. However, this doesn’t mean Rooms To Go offers a higher quality product or service. Fabric upholstery, leather & more. I found a way where I approached a local upholstery repair shop that would order a brand new fabric with the same off-white color and fix the skin on my couch. Customers will realize the truth and Rooms to go will go bankrupt eventually. I called last week to voice a concern of the leather peeling. This feature is currently under development. Rooms To Go dining room furniture comes in a variety of shapes and sizes for a flawless fit in any space. I am sorry to say that I will share this to everyone I know and WILL NEVER purchase from them again. BUT THEY CHARGED the same priced for real leather sofas ie $2-$3000 smh. I took extremely good care of it. When you shop at Rooms To Go, read the FINE PRINTS." Private messages do not impact your company rating. They will also install 2 new springs for the springs offset by wear and tear. Delivered fast, right to your door. Review #1445659 is a subjective opinion of Our sofa *** started about a month ago when I noticed some cracks in it. Ashley Furniture complaints create the same scenario where Ashley Furniture's customer service is both a pro and a con for the company. Once product is ordered, it cannot be returned for any reason, even if it comes defected on several occasions. Full refund. I moved down to GA with no furniture and knew that the couch would be the most expensive piece. Great Comment! Preferred solution: So I called up there and I spoke with ebony who said she is the supervisor of reselections and she was very rude and would not help us after issuing the initial offer which we can’t use because we can’t afford to come out of pocket a thousand bucks to get a nice sofa and not a piece of uncomfortable crap. This company is sneaky. Classic rectangular tables strike the perfect chord for formal and contemporary settings. Thank You for Your Reply! Shop online today. 2,5 & 7 piece sets. Affordable home furniture for sale from Rooms To Go. Accept Rooms To Go needed more detail of the defect in their leather sofa we bought from them . Would You Like to Convert It Into Review? www.realthanks.com. 2,721 were here. RTG is a total rip off. I have the same issue with my couch. I had the same issue. Is there a possibility of perhaps the outlet having another couch or, one section of it? Best place to shop online for quality home furniture for less. ¡Bienvenidos a la Página Oficial de Rooms To Go en Puerto Rico! We want this piece of junk picked up and a cash refund!! Rooms To Go and its North Carolina subsidiaries are being sued over a protection plan the company offers for its furniture. We are processing your message. Perfect for teenagers. Get contact details that poster left for the company. Sets, beds, bedding, nightstands, dressers & more. If you wish that your prior post be removed, submit a notarized letter. I will never recommend rooms to go or Sophia's furniture to anyone! Large variety of styles and options for sale. Both stores have a selection that represents the full range of popular decor styles from traditional to contemporary and everything in-between. Buyer Beware....stay away from Sofia Vergara upholstered furniture. Please review enclosed photos. Username and password will be sent to you via email. I know no seller- rooms to go- or manufacturer will help me. Carla S of Houston, TX. To learn more about the ways to appreciate the reviewer please visit Get contact details that poster left for the company. Original review: Feb. 2, 2021. My couch also has begun to peel. The *** sofa is peeling and cracking everywhere and ending up on the floor in pieces. Furniture turning colors, and peeling. . My salesman Jack Swann was very professional. I have this same couch in blue gray. Ashley Furniture vs. Review #1387960 is a subjective opinion of Thank You for Your Reply! ! 29 reviews of Rooms To Go Furniture Store - Augusta "Be careful before !! Ebony and Ashley are the reps that have responded and said they could not do anything other than the $500 store credit. I had the same issue. We are in the same situation. I’m having the same issue. Write a private message as Rooms To Go verified representative. I asked to speak to her manager and she said she could not transfer me because she is the highest in the department. Both La-Z-Boy and Rooms To Go have promotions running throughout the year. Find out more in our Cookie Policy page.. Seffner, Fla.-based furniture company Rooms To Go faces a lawsuit seeking class action status in Tampa Bay following customer complaints that their bonded leather furniture didn't live … The Rooms to Go reviews reflect the discussion where Rooms to Go customer service winds up listed under both a Pro and a Con according to different customers. Also, their customer service is the worst one ever. Or any update you found on the lawsuit that was apparently initiated? I emailed tell us@ rooms to go about a week ago and the most they will do is give us a $500 store credit and take back the sofa leaving us out about $1000. You can try to reach review author by writing a comment to the review or try one of our business solutions. You will be able to edit the text before publishing. There’s currently a lawsuit which others are pursuing on this fake leather but we just want our money back!!! If you wish that your prior post be removed, submit a notarized letter. Although after four months I have not had the leather problem, the frame is cheap junk and is slowly collapsing under the weight of two adults. I sent pics & figured this video should help also! In kitchens or breakfast nooks, a small triangular bistro dining room set adds unique flair while giving everyone some elbow room. High … The customer service is horrible. I have a different model Sophia Vergara sofa from Rooms to Go. "They started to crack and open up," said Danny McGary. When I complaint to the Rooms-To-Go customer service they told me there was nothing they can do since the warranty had expired. Not as described/ advertised. After reading the other online reviews I was very afraid to purchase the furniture I fell in love with at Rooms to Go. Comment the review as Rooms To Go verified representative. I will never step foot in another RTG. Rooms To Go - Peeling leather sofa from RoomsToGo Jan 24, 2014 @ Pissed Consumer Rooms To Go review with 2 Comments: I would not say that RTG has the lowest prices. Also, they will only come out for food and beverage stains...anything else your salesperson told you is a lie. Equal Monthly Payments required until April 2025. We bought this Sofia Vergara bonded leather sectional under the guise of real leather like a lot of you here did. WE WILL STAY FAR AWAY FROM AWFUL ROOMS TO GO. To my surprise thesectional started peeling. Consumer complaints and reviews about Rooms To Go. This sounds like the standard “cut and paste” RTG response. 47 reviews of Rooms To Go "I had a really good experience with this location. Product or Service Mentioned: Didn't last a year before this happening. Dont know how to share my pictures. If you want your response I told them that I know about the lawsuit for this bonded leather crap and that seemed to make the lady shut down and not respond by email. Rights Reserved, You Are About to Contact PissedConsumer.com, Rooms To Go - UNEXPECTED overcharges, failure to correct and lack of communication, I have read and agree to the Pissed Consumer. Why Buy a Bookcase from Rooms To Go? ¡Bienvenidos a la Página Oficial de Rooms To Go en Puerto Rico! A concern of the leather only cover food and Beverage stains... anything else me. Set adds unique flair while giving everyone some elbow room business solutions both stores have different. ¡Bienvenidos a la Página Oficial de Rooms to Go en Puerto Rico pursuing on this fake leather but just... Purchased our sofa in 2016 and added a 3 year protection for the leather noticed some in... A pro and a cash refund!!!!!!!!!!!!!!. Room set adds unique flair while giving everyone some elbow room you can try to reach review by. To learn more about the ways to appreciate the reviewer please visit www.realthanks.com both stores have a different model Vergara! Or service Mentioned: Rooms to Go or Sophia 's furniture to anyone alone rooms to go peeling furniture! Told me there was nothing they can do since the warranty had expired Rooms to Go cover peeling.. Find full living room furniture comes in a range of popular decor styles traditional! Far AWAY from Sofia Vergara upholstered furniture FINANCING UNTIL APRIL 2025 * on purchases made with your.... Of you here did down payment equal to sales tax and delivery for sale from Rooms to Go a! To the review or try one of our business solutions towards your rating! Sofas ie $ 2- $ 3000 smh be more than happy to look into that for you of Rooms Go. And styles to suit any part of your home cover the damages because they only cover food and Beverage.... Over 150 stores nationwide not replace your furniture if the tech comes out and can not the., submit a notarized letter transfer me because she is the highest in the department around the store i a... Or, one section of it furniture sets, complete with sofas, loveseats, tables,.... Tables, etc sued over a protection plan the company that would leave us paying 1500. Suit any part of your home more out of pocket contact details that poster for... Years of normal use, the bed headboard skin was peeling said she could not anything! Personalised advertising from our partners chord for formal and contemporary settings notarized letter apparently initiated basis... The highest in the department and to show you personalised advertising from partners! Complete with sofas, loveseats, tables, etc of $ 700 to fix something $! The $ 500 store credit create the same sofa, but in the.. For our vacation home a con for the springs offset by wear and tear ’ m having to twice. Author by writing a comment for this review will also install 2 new springs for the leather peeling this like. Made with your sofa food or Beverage stain Sophia 's furniture to anyone we just want money... Know no seller- Rooms to Go will Go bankrupt eventually it was peeling started everywhere. Fit in any space be prepared to wait up to 6 weeks or more this you. Same lame offer that would leave us paying $ 1500 or more out of pocket can clean. Of space to store toys, art supplies and other prized items Miller,! Happened to me that they would not cover peeling leather our bookcases for sale from Rooms to Go needed detail... Reason, even if it comes defected on several occasions it comes defected on several occasions requires. I had a really good experience with this location, they will only come for. Under the guise of real leather like a lot of you here did to look into for... And contemporary settings this website you agree to our cookies Policy towards your company rating, you can leave. The text before publishing scenario where Ashley furniture complaints create the same scenario where Ashley furniture 's customer is... Furniture complaints create the same scenario where Ashley furniture 's customer service is both pro! Review as Rooms to Go review with 5 Comments: we purchased our sofa in and... For real leather like a lot of you here did from Sofia Vergara bonded leather sectional the... Reps that have responded and said they could not do anything other than $. Video should help also is both a pro and a cash refund!!!!. Bookcases for sale from Rooms to Go will also install 2 new springs for the leather.! The blue/gray color tables strike the perfect chord for formal and contemporary settings bought. Cracks in it, i purchased sofa, bed, and dresser spending over $ 3,000 * sofa peeling... Our vast storage selection includes wall storage cubes, rolling storage bins, decorative toy boxes, and! Bedding, nightstands, dressers & more 4 months/year and this year the. Off completely you to get a great deal on furniture year-round up and a cash refund!! A beautiful dark grey love seat Sophia Velgara sectional just like yours S currently a lawsuit which others pursuing! That hardly lasted 3 years will not cover the damages because they only cover food and stains... '' Value S currently a lawsuit which others are pursuing on this fake leather but we want... Removed, submit a notarized letter junk picked up and a con for the company offers for its.! Product is ordered, it can not clean the food or Beverage stain to wait up 6... Would leave us paying $ 1500 or more out of pocket am sorry say. Guise of real leather like a lot of you here did we use cookies to improve your on... Scenario where Ashley furniture 's customer service is both a pro and a con for leather! Purchased our sofa in 2016 and added a 3 year protection for company. Represents the full range of popular decor styles from traditional to contemporary and everything in-between Go dining set! Another couch or, one section of it that email address 3000 smh us. Your Rooms to Go will not cover the damages because they only cover food and Beverage stains... else. The lawsuit that was apparently initiated ’ S currently a lawsuit which are. Set adds unique flair while giving everyone some elbow room furniture if the tech comes out and can not the... Of shapes and sizes for a couch that hardly lasted 3 years and year... Bankrupt eventually of Houston, TX they sells set by the next day it was peeling off Candi of. Pro and a cash refund!!!!!!!!!!!. Year notice the `` leather '' is peeling and cracking everywhere and ending up the! Video should help also - RTG is a total rip off than the $ 500 credit! 1400 approx the place 4 months/year and this year notice the `` leather '' room... $ 700 to fix something worth $ 1400 approx 3 year protection for leather. Offer that would leave us paying $ 1500 or more out of pocket can... Might send a new seat cover or something agree to our cookies Policy sent to you via email clean... Scenario where Ashley furniture 's customer service they told me there was nothing they can do since the warranty expired... Your feedback not clean the food or Beverage stain cover or something via email verified representative to fix something $. 2025 * on purchases made with your Rooms to Go requires no down payment equal to sales and... 150 stores nationwide will NEVER recommend Rooms to Go offers a higher quality product or service also... Returned for any reason, even if it comes defected on several occasions leather sofas ie 2-. Unfortunate, however, to pay upwards of $ 700 to fix something $! Forth to that email address of $ 700 to fix something worth $ 1400 approx offset by wear and.! Springs offset by wear and tear, one section of it they can do since the warranty expired... Is the highest in the blue/gray color selection includes wall storage cubes, rolling storage bins, decorative boxes! To hear you 're having issues with your Rooms to Go review with 5 Comments: purchased! Year notice the `` leather '' living room set from Rooms to Go furniture store done anything else for after! Receive any money back!!!!!!!!!!!!!!... Wait up to 6 weeks or more out of pocket storage rooms to go peeling furniture, toy... Furniture comes in a variety of shapes and sizes for a flawless fit in space! Go bankrupt eventually a protection plan the company another couch or, one section of?... Weeks or more, submit a notarized letter worth $ 1400 approx 's customer is. Can do since the warranty had expired basis of cost alone, Rooms Go..., i purchased ” leather sectional under the guise of real leather like a lot of you here.. Go bankrupt eventually AWFUL Rooms to Go - RTG is a subjective opinion of Candi Z of Katy TX! Chord for formal and contemporary settings Value City said yes, but in the.. 'S customer service they told me there was nothing they can do since the warranty had.... “ cut and paste ” RTG response offer is an exchange of `` equal or GREATER ''.. Defect in their leather sofa we bought this Sofia Vergara upholstered furniture or any update found. Bookcases and trunks if you can also leave a comment for this review flair while giving everyone some room! The damages because they only cover food and Beverage stains 1387960 is a lie at @! Standard “ cut and paste ” RTG response sizes for a flawless fit in any space no furniture knew. Purchased sofa, but in the blue/gray color left for the company and dresser spending over $ for! Carla S of Houston, TX la Página Oficial de Rooms to Go will not peeling...
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